Frequently Asked Questions
Everything you need to know about bringing comfort home.
What is the typical shipping timeline for furniture?
Standard shipping for in-stock furniture items typically takes 7-14 business days. Smaller home decor items usually arrive within 3-5 business days.
Do you offer white-glove delivery and assembly?
Yes, we offer white-glove delivery for large furniture pieces which includes room-of-choice placement, full assembly, and removal of all packaging materials for a flat fee.
What is your return policy for home textiles?
Unused textiles such as rugs, pillows, and throws can be returned within 30 days of delivery in their original packaging for a full refund.
Are your wood products sustainably sourced?
At AF Home, we prioritize sustainability. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood sources.
Can I request fabric swatches before purchasing a sofa?
Absolutely. You can order up to five complimentary fabric swatches through our site to ensure the color and texture perfectly match your living space.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm and Klarna for larger purchases.
